Terms of Service and Privacy Policy

Effective Date: 01.01.2025

Welcome to Safe Gliders ("we," "our," "us"). By accessing or using our website (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Site.

1. Scope of Services: We provide paraglider maintenance, servicing, repairs, and accessory sales. All services and products are subject to availability and may change without notice.

2. Eligibility: You must be at least 18 years old to use our services or make purchases on our Site. By using the Site, you confirm that you meet this requirement.

3. Payment and Pricing: All prices listed on the Site are in Euro and are subject to change. Payment must be made at the time of purchase or service booking. Accepted payment methods are listed on our website under FAQs.

4. Shipping and Returns: We offer local pick-up, drop-off, and global shipping. Shipping times and costs vary by location. Returns or exchanges are only accepted for unused products within 14 days of delivery. Customised or repaired items are non-refundable unless defective.

5. Warranty: We provide a 2-year warranty on all repairs. This warranty covers defects in materials and workmanship but excludes damage caused by misuse, neglect, or natural wear and tear.

6. Limitations of Liability: Safe Gliders is not liable for any incidental, indirect, or consequential damages arising from the use of our services or products. Our total liability is limited to the amount paid by you for the service or product in question.

7. Intellectual Property: All content on the Site, including text, images, and logos, is the property of Safe Gliders and is protected by copyright laws. Unauthorized use is prohibited.

8. User Conduct: You agree not to use the Site for any unlawful purpose or in a manner that could harm the Site, our services, or other users.

9. Changes to Terms: We may update these Terms at any time. Changes will be effective upon posting on the Site. Continued use of the Site constitutes your acceptance of the updated Terms.

10. Governing Law: These Terms are governed by the laws of Turkiye. Any disputes will be resolved in the courts of Mugla-Fethiye.

Contact Us For questions about these Terms, contact us at info@safegliders.com

Effective Date: 01.01.2025

Safe Gliders ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website (the "Site").

1. Information We Collect:
Personal Information: Name, email, phone number, shipping address, and payment details when you place an order or book a service.
Non-Personal Information: IP address, browser type, and usage data collected automatically via cookies and similar technologies.

2. How We Use Your Information We use your information to:
Fulfill orders and provide services.
Respond to inquiries and provide customer support.
Send updates, promotional offers, and other communications (with your consent).
Improve our Site and services.

3. Sharing Your Information: We do not sell your personal information. We may share your information with:
Service providers (e.g., shipping companies, payment processors) to fulfil your orders.
Legal authorities, if required by law.

4. Cookies and Tracking Technologies: We use cookies to enhance your experience and analyse Site usage. You can manage your cookie preferences in your browser settings.

5. Data Security: We implement industry-standard security measures to protect your information. However, no online transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights: Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information.
Opt-out of receiving marketing communications.
Withdraw consent where processing is based on consent.

7. Third-Party Links: Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to this Policy: We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us: For questions about this Privacy Policy, contact us at Info@safegliders.com.

By using our Site, you acknowledge that you have read, understood, and agree to these Terms of Service and Privacy Policy.